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QUICK ANSWERS

  • We stand by every jar. If you’re not thrilled, we’ll refund your first purchase of a flavor within 30 days of delivery—no drama, no questions asked.

    Please use the form on this page to let us know if you have any problems with your order.

  • You’ll get a tracking email when your jar squad ships. Tracking may take up to 24 hours to update after the carrier scan.

    Additionally, you can access the Order in your Account, which will have the tracking information.

  • Currently, skipping or pausing a subscription shipment is not supported by the platform. The only option is to cancel the subscription, and then resubscribe at a later time.

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Thank you for contacting the Sumo Spice! We’re here to make every experience a magical one. Please email or fill out the form and we’ll respond during business hours.

Hours: M-F 8:30am - 5:00pm Pacific

Email: hello@sumospice.com